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Rvoke Terms & Conditions For Consumers

V0.4 Last Updated: 21st January 2019

1 These Terms

These Terms & Conditions (“Terms”) govern your relationship with the Rvoke service (the “Service”) operated by Atam ID Technologies Limited (“Rvoke”, “us”, “we”, or “our”). Rvoke is a trading name of Atam ID Technologies Ltd. (“Atam”), a company registered with the Jersey Financial Services Commission, Registration Number 124314. These Terms tell you who we are, how we act on your behalf, and establish a contractual relationship between you and Atam. You can read more about our Privacy Policy and our Security Policy to understand about how we keep your Personal Data safe, and why you can trust us.  Unless otherwise defined, the terms used in these Terms have the same meanings as in our Privacy Policy. By using the Service, you confirm that:

  • You are at least 16 years old
  • You accept these Terms
  • The Service is licensed, and not sold, to you, for use only under these Terms
  • You will use the Service only in accordance with these Terms and in compliance with any applicable law
  • Your account details will only contain accurate information, will solely hold information regarding yourself, and you will not represent or impersonate anyone other than yourself
  • You will keep your account details and contact information up to date;
  • You will keep your password secure and confidential;
  • No partnership, joint venture, employment or franchisee relationship with Atam is intended or created by these Terms;

  If you do not agree to be bound by these Terms, you may not use the Service. We reserve the right to change these Terms at our sole discretion, by posting an amended version on the Service. You can always view the latest version of these Terms in the main menu of the Service or on our website. All amended Terms automatically take effect from the date of posting, unless otherwise stated. Your continued use of the Service will constitute your acceptance of the amended Terms.

2 How Rvoke Works

Rvoke makes it easy for you to exercise your data protection rights. Rvoke communicates with organisations on your behalf in order that your wishes can be executed efficiently. For efficient execution of your requests and to act on your behalf, it is necessary for Rvoke to identify you by using a government-issued photo ID document (Passport, Driving Licence or National ID). This information is encrypted in a way that only permits the designated recipient of the information to view it.

Our security policy includes further details on our approach to encryption (we use the most advanced levels of elliptic curve encryption, more secure than typical secure online services such as banking, and equivalent to military grade encryption). After we have identified you, we can communicate with organisations on your behalf to ensure that your rights are respected and requests relating to your data are executed.

We will communicate with you periodically to keep you informed of the progress of any requests you may have made. We are not able to guarantee whether or how an organisation will respond to your request. However, we will endeavour to follow-up with an organisation regarding any outstanding request, and you may choose to submit a complaint with a competent data protection supervisory authority if you are unhappy with their response.

Any personal data retrieved from organisations is encrypted in such a way that only you can access it. Rvoke is unable to access this data; the decryption key is stored on your phone. The information available on the Service is made available for general information only, and should not be construed as or relied upon as legal advice, whether in relation to your data protection rights or otherwise. For legal advice, please speak to a qualified legal practitioner.

3 Authorisation

By accepting these Terms, you are giving Rvoke permission to act on your behalf as described in these Terms (“Authorisation”). This Authorisation is replicated in a standard form letter sent to companies when communicating on your behalf. Rvoke will only act on your behalf to exercise your data protection rights, and only when requested by you. When you indicate that you would like to exercise your data protection rights with a particular organisation, Rvoke will communicate with that organisation on your behalf. Examples of communication include (but are not limited to) the following:

  • Sending an Authorisation confirming that Rvoke acts on your behalf to exercise your data protection rights
  • Specifying your marketing communication preferences
  • Requesting data from organisations
  • Requesting that organisations delete your data

We will never request on your behalf for data to be deleted without giving you an opportunity to check what data will be deleted. To facilitate cleaning up of your digital estate, and to avoid contacting organisations on your behalf with whom you would have had no previous relationship, Rvoke will apply default preferences for you, based on questions that you answer. For example, car rental companies will not be contactable if you do not provide a driving licence. You can change preferences at any time and opt to contact companies individually, or in bulk (by company category). New companies that Rvoke adds to the database will need your permission before we contact them on your behalf.

4 Security

Rvoke is secure by design. All Personal Data is encrypted at rest and in transit, at the message and transport layer. Rvoke uses advanced Elliptic Curve encryption methods to ensure that even we can’t access Personal Data which is sent to you by companies after we have made an access request on your behalf. Only you can access this data, using the private key stored on your phone. Personal Data you have provided for the purposes of communicating effectively with companies and exercising your data protection rights is only unencrypted to share with the intended recipient of your request. This data is protected by a one-time password that the recipient must enter, confirming they are the intended recipient of your request. You can read more about our approach to security in the Rvoke Security Policy.

5 Privacy

Rvoke cares deeply about data protection and your rights; transparency and privacy are core to Rvoke’s ethos. You can find out more about Rvoke’s stance on privacy in our Privacy Policy.

6 Payment

Premium services offered via in-app purchases and subscriptions via the Apple App Store or Google Play Store from which you originally downloaded the application. Purchases and subscriptions are non-refundable.

7 Your Use of the Service

You agree that you will be solely responsible for any and all activity in relation to your use of the Service. You must not access, collect or use information from the Service, proprietary or otherwise, without our express prior written consent, or other than as outlined in these Terms. By accepting these Terms, you agree that you will not modify, rent, lease, loan, sell distribute, create derivative works of, decompile, reverse engineer or attempt to extract the source code from the Service, unless in accordance with our express prior written consent. You shall not exploit the Service in any unauthorised way whatsoever, including but not limited to by trespass or burdening network capacity. You may be able to access other websites from within the Service. However, these Terms do not apply to your web activity outside the Service. To the extent that use of the Service requires use of any third party terms of agreement, you must comply with such terms. You agree that from time to time, the software may download and install updates and/or any other additional features to improve the Service.

8 Warranties and Representations

To the fullest extent permissible by law, the Service is provided on an “as is”, “as available” and “with all faults” basis, without any express or implied warranties, representations or endorsements as to (i) the Service; (ii) the content on or in relation to the Service, our users or third parties; and (iii) security associated with the transmission of information through the Service. We do not guarantee that our Service will always be safe, secure and/or error free, or that our Service will always function without disruption or delays.

9 Limitation of Liability

Except where prohibited by law, we shall not be liable to you for any loss or damage of any kind, including, but not limited to, any direct, indirect, economic, exemplary, punitive, special, incidental or consequential losses or damage that are directly or indirectly related to:

  • The Service;
  • The content, information and/or data provided by us, any users, or third parties;
  • Your use of (or inability to use) the Service, including, but not limited to, your failure to provide accurate account information or your failure to keep your password and/or other account details secure and confidential;
  • Any loss, damage or injury (occurred directly or indirectly) by you or anyone else, including but not limited to a loss of property, loss of profit, loss of goodwill, loss of business reputation, loss of opportunity, loss of data, death and/or personal injury;
  • Any relationship between you and a third party, including with companies that we contact on your behalf in the context of exercising your individual data protection rights;
  • Any reliance placed by you on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between you and any advertiser or sponsor whose advertising appears on the Service;
  • Any action taken in connection with an investigation by us or law enforcement authorities regarding your or any other party’s use of the Service;
  • Any action taken in connection with copyright or other intellectual property owners;
  • Any disruption, delay, error or omission in the operation or termination of the Service, including any technological failure; and/or
  • Any damage to your or a third party’s mobile device, and/or other equipment or technology.

10 Indemnification and Settlement

By agreeing to these Terms, you agree to indemnify, defend and hold us harmless, including, but not limited to, our managing members, shareholders, employees, parent or related companies, affiliates, licensors, and suppliers, from and against any and all complaints, charges, damages, losses, costs, liabilities and expenses (including legal fees and costs) arising from your actions, your use (or misuse) of the Service, your breach of the Terms, and/or your violation of any applicable law. In the event that both you and Atam are involved in legal proceedings arising out of the circumstances mentioned in the previous paragraph, we reserve the right to handle our legal defence as we see fit, and to request your cooperation at any time during the execution of our defence strategy. In any event, you will not settle any claim without our express prior written consent.

11 Termination

We reserve the right to terminate, at any time and at our sole discretion, your use of, or access to the Service and/or your account. You may delete your account at any time from the menu in the Rvoke app. After you select the deletion of your account, and the account remains inactive for a period of three (3) weeks, the account will be deleted. Following deletion, certain data may be retained by us as described in our Privacy Policy. These Terms will remain in effect even after your use of or access to the Service is terminated, or you delete your account.

12 Dispute Resolution

All claims and disputes arising out of in connection with these Terms and access to or use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales. Any claims under the Terms must be made on an individual basis; class actions are not permitted.

13 Other

If any provision of these Terms is found by a competent court to be unlawful, void or otherwise unenforceable, the parties agree that such provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any of the other remaining provisions. You will not assign these Terms, or assign any rights or delegate any obligations under these Terms, in whole or in part, whether voluntary or by operation of law, without express prior written consent by Atam. Any purported assignment or delegation by you without the appropriate express prior written consent by Atam shall be considered null and void. We may assign any and all of our rights and obligations under these Terms in connection with a merger, acquisition, transfer, sale of all or part of the Service, or any other assets, or by operation of law or otherwise. These Terms, any updates, and any other documents mentioned in these Terms, constitute the entire agreement between the you and Atam, and supersede any other prior agreement between you and Atam. Our failure to insist upon or enforce strict performance of any provision of these Terms will not be construed in any way as a waiver of any provision or any of our rights.

14 Additional Terms for Apple iOS

These additional terms in this Clause 14 apply when the Service is installed on an iOS Apple device. These Terms are an agreement between you and Atam, and not with Apple. Apple is not responsible for this Service and the contents thereof. We grant you a non-transferable licence to use the Service only on Apple-branded products that you own or control, and as permitted by the usage rules set forth in the App Store Terms of Service, except that the Service may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Service. In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Service to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Service. Apple is not responsible for addressing any claim by you or any third party relating to the Service or your possession and/or use of the Service, including, but not limited to (i) product liability claims; (ii) any claim that the Service fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. Apple is not responsible for the investigation, defence, settlement and discharge of any third party intellectual property infringement claim. You represent and warrant that (i) you are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as “terrorist supporting” country; and (ii) you are not listed on any US Government list of prohibited or restricted parties. Apple, and Apple’s subsidiaries, are third party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof.

15 Contact Us

If you have any questions, comments or complaints about these Terms, or any other aspect of the Service, please get in touch with us via the following contact details: [email protected]

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