• Personal
  • Business
FAQs

Frequently asked questions to help your business

How do I sign up for a business account?

To open a Rvoke business account, you’ll need to fill out a short online application form. This is coming soon. Please email [email protected] for more info.

Download the App

Which countries is Rvoke for businesses available in?

Rvoke is currently available to businesses with a registered head office or physical presence within the European Economic Area (EEA).

This includes the following countries: 
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom.

If your country is not on the above list, please register your details here and one of our customer support team will contact you.

Is this available on a Mac/PC?

Rvoke is a consumer mobile application (iOS and Android) with a business portal for organisations that is fully compatible with Macs and PCs.

Can businesses charge a subject for requesting their data?

You cannot charge the person (or their agent) for obtaining their data on their behalf under the GDPR, provided the request is not unreasonable. All requests made via Rvoke are basic requests under the GDPR.

Can a business insist that a subject follows a specific process to obtain their personal data?

If a subject has requested correspondence by email, the business is obliged to respond and correspond by email.

What happens if my company does not respond within 30 days?

If a business breaches its obligations under the GDPR, it may be subject to an administrative fine of up to €20 million or 4% of the undertaking’s worldwide annual turnover, whichever is higher. Regulatory bodies will consider several factors when determining the level of fine, including the nature, gravity and duration of the breach; the level of damage suffered by individuals; and any action taken by the organisation to mitigate the damage suffered by individuals. Regulatory agencies will also have the ability to impose a wide range of sanctions, including specific compliance orders and a ban on processing personal data. Additionally, organisations that breach the GDPR may be subject to private claims for compensation by individuals or consumer protection bodies on behalf of individuals.

Is GDPR a legislation?

Yes.

When did GDPR begin?

May 25th, 2018.

What is GDPR replacing?

The GDPR replaces the 1995 EU Data Protection Directive and goes into force on May 25, 2018. It also supersedes the 1998 UK Data Protection Act.